Proven Strategies to Effectively Market Real Estate Websites
Areas to Cover:
Common Problems with Real Estate Websites
We have helped thousands of real estate professionals enhance their websites with one of the most popular free mortgage calculators on the Internet. As fans of marketing, web 2.0 and real estate in general, we visit a lot of local websites to gather news, facts and figures. To our surprise, many of the real estates sites had marketing and search engine errors that limit their exposure. The issues were:
- Usage of frames
- Content in Flash
- Absence of Page Titles
- No Headers and Subheaders
- Poor Navigation
- Lacking Call to Action
To help give back to the real estate community, we decided to research and write this free guide to internet marketing. If you have any questions, feedback, or comments we would love to to hear from you. Thank you for reading and I hope this guide helps you grow your business!
Domain Name Selection
Domain names are the foundation upon which all web based businesses are built. Think of your domain name as virtual real estate with relatively high up front costs and negligible maintenance costs.
Personal Domain Names
Some real estate agents, proud of their personal brand, chose to register a domain name like BradleySmith.com or BradleyJohnsonRealty.com. The big issue with such a decision is what happens if you want to sell your business, or what happens if you die? The multiple such a business could sell for is less than what a strong business built on a generic domain name would go for.
The one significant benefit of a personalized domain name is that if you later decide to move you can take your business with you, but you do not need to put your personal name in the domain name - if you have a quality website that is well cited amongst other webmasters then you should be able to rank for your name even if you are on a generic descriptive domain name. But many real estate professionals who operate in multiple regions chose to register a relevant domain name for each market to ensure their marketing is as relevant and profitable as possible. Relevancy is a key to search engine marketing - which we will discuss later on in this article.
Generic Descriptive Domain Names
Most real estate searches are location specific. A domain name like AtlantaRealEstate.com is easy for consumers to remember. If you buy a strong domain name, any other online or offline marketing you do benefits from the memorability of your strong domain name. From a search perspective your domain name plays a big role in both PPC listings & organic search results.
- PPC listings: if your domain name is AtlantaRealEstate.com then searchers looking for Atlanta real estate are more likely to click on your listing than competing listings. This boost in clickthrough rate means that search engines like Google generate more revenue when they show your ad, so they give you a discount for your ad relevancy.
- Link anchor text: People tend to reference things by their official names. If your official business name and domain name are AtlantaRealEstate.com then many people who link at your site will be likely to use Atlanta Real Estate in the link anchor text. Getting relevant link text in inbound links helps boost your relevancy for that phrase and some closely related keywords.
- Exact match benefit: If your domain name exactly matches a keyword phrase then search engines like Google and Microsoft Live may give you an additional relevancy boost for the keyword phrase that makes up your domain name. All other things being equal, AtlantaRealEstate.com will outrank BradleySmithRealty.com for a search on Atlanta Real Estate.
International Domain Names
- If you operate in a country other than the United States it may be beneficial to buy a domain name that matches your local extension and host your site locally. A real estate agent in the UK would benefit from owning a .co.uk domain name and hosting their website on a UK host.
- Do not use an irrelevant local extension. It is best not to build a US or UK real estate site on a .in (for India) domain name. Localized relevancy algorithms and/or editors working at search companies may not view a foreign domain name as relevant.
- Within the US both the .net and .org names are considered acceptable alternatives to the .com, though they are slightly less memorable. If you aggressively market a .org or .net domain name offline then some of the prospects will likely end up at the associated .com domain name.
Buying Domain Names
Some generic descriptive domain names may still be available, but most of the best names are already registered.
- You can try registering new domains at a registrar like GoDaddy.
- If all the domains you like are already purchased then you may be able to buy them direct from the owner or via services like BuyDomains, Fabulous Domains, & SEDO.
Why Doing Keyword Research Early is Important
Search is such an effective advertising channel because consumers tell search engines exactly what they want. This allows you to precisely target that demand. Because search allows you to precisely target searcher demand the market prices are set by relevant offers. Any irrelevant offer is taxed via...
- lower clickthrough rates
- higher cost per click
- lower rankings
- lower conversion rates
To effectively monetize search in a sustainable fashion the user experience needs to be relevant throughout the entire cycle
search query > search ad copy / organic ranking title & description > landing page > conversion
When you set up your website you should align your site structure against keywords. For example, if you sell condos, town homes, undeveloped lots, and mansions you would not want to send all those visitors to the same page. One page should focus on undeveloped land while the next page focuses on town homes, etc.
How to do Keyword Research
- Create a small list of things you would expect consumers to search for.
- Use an Excel spreadsheet to keep them organized by topic, and associate each relevant cluster of keywords with a page on your website or a section of your website that can be broken down into a variety of relevant pages.
- keyword modifiers like metro and downtown may be related, and can be targeted on the same page
- within the theme of Atlanta real estate, there are many neighborhoods that might be worth targeting - Buckhead, East Atlanta, etc.
- Use keyword tools, competitive research tools, analytics data, and client interactions to help expand your keyword lists.
Free Keyword Research Tools
There are a wide array of free keyword tools on the market. The 3 most popular tools are
- Google AdWords Keyword Suggestion Tool - Google's basic keyword tool which generates a list of keywords from a smaller keyword list or URL.
- Google Traffic Estimator - shows ad click price & volume estimates based on broad match, phrase match, & exact match versions of keywords. This Google article explains the different match types.
- Wordtracker Free Keywords - the free version of Wordtracker's keyword tool. Wordtracker has much less data than Google, but was one of the original keyword tools and remains one of the best tools on the market.
- Keyword Discovery - this tool is a rival similar to Wordtracker, but newer to the marketplace.
Competitive Research Tools
Problems With Small Cities & Towns
For many locally oriented real estate searches there are so few searches that keyword tools do not accurately predict search volume. In these sorts of cases you can look at search volumes for related nearby larger cities to discover the general trends. If you did not find much search volume for Decatur, GA you could look at popular Atlanta related keywords, get a list of good keywords, and then replace Atlanta with Decatur. This strategy will not create new search volume, but will help ensure you have a deep focused keyword list even when there is not much keyword data available.
Getting Started With Pay Per Click Search Engine Marketing
This search result shows where pay per click ads and the natural / organic search results appear on the search engine results page. Please note that the number of ads shown at the top of search results depends largely upon ad relevancy and consumer clickthrough rates. If the ads do not generate a high clickthrough rate then Google only shows ads in the right rail of the search results.
About 15% of Google's clicks are on ads while about 85% of clicks are on the organic search results. For other search engines the click ratio is closer to 30% on ads with about 70% on the natural / organic search results.
Start With Google AdWords
It can take many months to rank well in the organic search results. Many real estate professionals chose to use pay per click programs like Google AdWords, Yahoo! Search Marketing, and Microsoft adCenter to help get their websites instant exposure and market feedback. These programs charge you for every click, but allow you to start testing your marketing as soon as your site is ready.
If you are new to pay per click marketing your best bet is to start with Google AdWords since they have the most market share. Track your results and find out what is working well for you, then carry that data over to your Yahoo! and Microsoft campaigns. When setting up you first Google campaign you probably want to opt out of search syndication and content syndication until after you get a feel for how pay per click advertising works. Within your edit campaign settings page you would want to ensure the Google search box is checked and the following 3 are not checked, as shown in the picture below.
Generating a Keyword List
You can use a keyword list generator to cross reference locations and keyword themes to set up your ad groups. Keep in mind the above tip about ensuring that you send visitors to the most relevant landing page possible.
If you are fairly certain with your keyword data you probably want to use a combination of exact match and phrase match to market your website. If you are uncertain if there are many additional relevant keywords and searchers that you may not be reaching, then you may want to use broad match and use analytics to find additional relevant keywords. Google discusses the major keyword match types here.
In addition to using locations as a keyword modifier you can also use Geo-targeting, but most real estate searches tend to have local modifiers in them.
Half the money I spend on advertising is wasted; the trouble is I don't know which half.
- John Wanamaker
Online Advertising is Easy to Measure
In the 1800's and 1900's advertising was hard to measure, but that is no longer the case. Installing an analytics program like Google Analytics on your website will show you how customers interact with your website. Analytics data will show you
- general traffic trends
- traffic sources (links from other websites and search keywords)
- keyword that perform well & keywords that perform bad
- any conversion data you chose to track
Estimating Click Value Based on Analytics Data
If conversion is an offline event then you can set up a specific phone number to track calls from your website, or use online interactions as a proxy for estimating offline value.
If conversion is an online event (or there is an online step associated with conversion - like filling out a lead form) then you can assign an average value to the conversion or conversion step and base your click prices on that information. For example, if 1 in 20 customers fill out a lead generation form, and each lead generation form is worth $100 to you then you can afford to pay $5.00 per click at your break even point.
If you are struggling to measure conversions and are in need for a proxy to estimate visitor value you can create a local real estate guide PDF - with information on crime rates, schools, best neighborhoods, etc. and give it away to prospects in exchange for their email address and phone number. Install the analytics code on the thank you page to track conversions. Ensure the PDF reminds them to contact you if they have any questions or need help, and follow up on leads asking if they need help if you are hungry for business.
Using Analytics Data to Improve Your Marketing
Invariably some keywords will perform well and others will perform poorly.
- If you find that some keywords are particularly effective you may want to increase your bids on them and/or focus your organic search optimization strategy (discussed below) around them.
- If you find keywords that perform exceptionally poor then you may want to remove them from your PPC campaigns and/or add negative keywords which prevent those prospects from seeing your ads.
Some leads are worse than worthless because they eat up your time and have no practical value. If you sell mansions and keep getting contacted by people looking to rent apartments then look at your keyword list AND your website. If your keywords and content are focused on the best leads you should not get much noise. Conversely, if you are getting a lot of noise it may mean that your content is not resonating as well as it should with your target customers.
On Page Optimization
Create Relevant Page Titles, Meta Descriptions, & Filenames
Your page title, meta description tag, and filenames appear in the search results when your pages rank. If any of these contain your keywords in them then they will be bolded in the search results, which helps your listing stand out and helps draw clicks to your website.
- Google shows ~ 65 characters from your page title in the search results.
- Keywords near the beginning of the page title are given more weight than keywords near the end of the page title.
- Since this is the link people click before visiting your site Google places a lot of algorithmic weight on it. Make sure each page title on your site is relevant to that specific page.
- Google shows ~ 160 characters from your meta description in the search results.
- Meta descriptions are not given much algorithmic weight from most search engines, but relevant meta descriptions can help pull in more clicks.
- If you create meta description tags make sure they are relevant on a per page basis. If you do not have a meta description Google will automatically generate one based on snippets of text from your page.
Folder Names & File Names:
- Separate keywords in your filenames with a hyphen (-) as opposed to an underscore (_) or a space. The hyphen is easier to see in the address bar.
- Some content management systems create URLs like AtlantaRealEstate.com/$!@34563%^tq9. That URL does not look as appealing and clickworthy as AtlantaRealEstate.com/communities/buckhead/
- If the filenames are relevant that is one more place
- It is best to minimize redundancy in the file names and folder paths.
- This looks spammy AtlantaRealEstate.com/atlanta/real-estate/atlanta-homes/buckhead-atlanta-houses.html
- This does not AtlantaRealEstate.com/communities/buckhead/
Avoid SEO Roadblocks
Flash: some websites are made entirely out of Flash, but since Flash offers search engines little to no textual content these sites struggle to rank well in Google for a broad array of relevant keywords. If you must use Flash, consider embedding the Flash files in a standard HTML files and offering static HTML text links to the important pages on your site.
Frames: some websites uses frames to display their content, but since frames make it hard for users to know what page of the site they are on it is hard for people to deep link at featured content or share pages with friends and family. Worse yet, if and when search engines index framed websites, they may list individual frames outside of the frameset, so searchers might only find a broken piece of the framed website! CSS and modular includes or the use of content management systems like Wordpress are preferable to placing a website in frames.
* Please note that embedding an iframe in a page is fine, but placing all of your contents in frames is not good for users or search engines.
Once you have a list of keywords mapped out against how you want to structure your site, you should make sure each page is focused on a close group of related keywords. In the late 1990's simply repeating your keyword again and again was considered optimization, however, the search relevancy algorithms have evolved and such rouge repetition is not an effective marketing strategy.
Instead of repeating a keyword over and over it is best to write natural, with the intent of writing content that will help drive conversions. It also helps to mix up your word usage so you capture a wider net of related keywords.
- If your page title uses Atlanta, GA then try to use an alternate version like Atlanta, Georgia in the page copy. Use both versions and mix them up, but try to make it sound natural.
- If your target keyword is Atlanta real estate and you find that it is used many times in the page copy try to switch some of them with keywords using alternate word orders like real estate in Atlanta.
In some cases keywords overlap. If your page is well optimized for mortgage calculator then it is not hard to optimize the page for free mortgage calculator or online mortgage calculator by simply adding the words free and online to the page copy somewhere.
Optimize One Page at a Time
Each page should have relevant keywords associated with it, but you do not want to focus every page of your site on the exact same keyword phrase. Your homepage typically targets your most competitive and broad phrase, while interior pages are focused on other less competitive and more niche phrases. For example, if your home page was focused on Atlanta Real Estate then you might have an internal page focused on Atlanta Condos.
Optimal Page Length
- Make each page as long as it needs to be to effectively communicate your message. There is no universal exact number of words that each page should be.
- Some pages that are featured content should be many hundreds or thousands of words.
- Pages that are administrative, like a contact us page, are generally expected to be short.
Link Within Your Content to Drive Conversions
Online people are used to things being easy. Rather than relying on your sitewide navigation, it is better to actively link to your conversion oriented goals from within your website's content.
Why Links Are Important
Most websites are of low quality, and thus any website that nobody links to is hard to trust. Search engines follow people, and search engines trust the content that other people trust.
Links are seen as a sign of trust and a vote for the quality of the site being linked at. If nobody is voting for your site then it is going to be hard to outrank other established sites that have many people linking at them.
Spammy Link Techniques
Armed with the above information, in years past many real estate agents engaged in massive link trades with other real estate agents. That worked for a few years until Google killed it in early 2007 by penalizing many real estate websites.
On the other hand, it is much easier to rank on Microsoft Live and their approach to sites
PageRank: Some Links Are More Powerful Than Other Links
If a site is well linked to from many other trusted sites it acquires a lot of trust it can pass onto other sites. Sites that have few trusted inbound links can not pass much trust onto other sites. You can view the PageRank of a page by installing the Google Toolbar.
Many webmasters began buying and selling links based on the PageRank score, so Google only updates the toolbar display PageRank about once every 3 months.
- If a link is near many other paid links then odds are that Google does not count it in their relevancy scores.
- If a link is sold specifically based on the PageRank score then that is not a link Google wants to trust.
- If a paid link only comes as a side effect of a business transaction then Google probably wants to count it.
Safe Links You Can Build
There are a number of general directories worth submitting your site to
- BOTW - a general directory that is a bit smaller than Yahoo! and DMOZ, but still has decent exposure across the web.
- Business.com - a well known business focused directory.
- DMOZ - popular free directory, though it is hard to get listed in DMOZ
- Yahoo! Directory - one of the original web directories.
A few tips on directories
- Some directories require a reciprocal link to list your site. Generally most of the directories that do that are not worth submitting to because they require you to link to them from your homepage and they link to you from some page which gets little traffic and has limited link authority.
- Many directories are set up to sell PageRank but have little to no editorial guidelines. Some of them may pass link trust for a limited period of time until Google finds them and stops counting those link sources. Google tends to clean up directories in waves, and did 3 or 4 major clean ups in 2007.
- There is also a list of niche real estate directories of varying quality at overlyreal.com/directories/ While most of those may not pass link trust a few of them may count, but time spent hunting out hundreds of directories to submit to would likely be better spent creating market leading content and building links from trusted websites.
Local links & business links:
- Chamber of commerce (make sure they provide a permanent link to members, and that Google indexes the members page).
- Other relevant local organizations & business organizations
- Donate to local charities that thank donors on their websites with a link (make sure that they will not list spammy casino sites like this page does moodle.org/donations/ )
- Active Rain is a popular real estate community that allows you to create a member blog and communicate with other real estate professionals. There are many other real estate forums and communities that are easily accessible from a Google search.
- Work.com publishes how to real estate guides on their websites.
- If you write a guest column for a popular blog or other website related to your location, trade, background, hobbies, etc. you can reference your site in the author byline.
- Ask friends for links. If some of your friends have websites they may be willing to mention your site free of charge.
- Some article sites like Ezine Articles are rather authoritative and rank well in Google based on domain authority, but most article directories had their ability to pass PageRank stripped in early 2008.
- A number of software programs and outsourcing firms like WeSubmitArticles make article marketing exceptionally cheap, but submitting articles to trusted sites in your field will generally give your site a much more solid ranking boost than submitting articles to general article directories.
Link Anchor Text
- If you have the opportunity to help guide or control the anchor text of inbound links you should use your keywords. If another site links to my site with Atlanta Real Estate in the anchor text that helps Google know that my site is about Atlanta Real Estate.
- While you can not control how everyone links to your site, you can make it easy for them to link to you the way you want to by using your keywords in your domain name and page titles.
- Since you control your own website you can ensure that your internal links contain descriptive keywords that are relevant to the destination page.
Content as a Link Building Strategy
A rookie SEO mistake is to try to funnel all traffic and all links to the homepage. But if your homepage is commercially focused there is some finite limit to how many links you will be able to build for it. You can build many additional links by looking for holes in the market and creating content around linking opportunities. If people link to an article on your website then that trust and link equity flows through the rest of your site and helps all of the other pages on your site rank better as well.
Content Syndication vs Value Add
When my husband was looking for a place for us he shopped on Craigslist. Many others likely do as well, especially for people who are looking to rent. Oodle is a popular distributed classified site with millions of real estate listings, and sites like Zillow and Trulia are also taking a large share of real estate specific traffic.
Google offers a Housing search option at the top of many organic search results, which ties into Google Maps and Google Base. Uploading property data to Google Base will help get your properties additional exposure.
Important Note: Keep a Close Eye on Google's Mortgage Endeavors
Google, trying to control even more traffic in this space, is also beta testing creating a mortgage market. While some of these syndication channels can offer a cheap traffic stream, they will also drive out low value add players who rely on data that is quickly becoming commoditized. The real estate professionals who do well long term will be those who remain destinations by
- producing high quality recommendation worthy editorial content,
- participating in the community creating significant word of mouth marketing, and
- those who create a platform for organizing and leveraging user generated content
Blogging & Thought Leadership
With Informational Websites Links Flow Like Wine
Many businesses are hard to market because they are very similar to everything else on the market. But if you blog you participate on the conversational parts of the web. Blogging makes it easy for...
- you to write about others
- you to write about the latest news
- others to subscribe to your site
- others to write about you
While some real estate agents are busy hunting for directories and paid links that Google engineers are trying to kill you can enjoy the benefits of participating in conversations, building social relationships, and building links and citations that come as a side effect of those conversations and relationships.
Building Authority Through Connecting With Multiple Audiences
Thought leadership does not happen overnight, but is a process you build up to by connecting to your target audience. Depending on your marketing strategy you marketing audience may consist of people looking to buy or sell a home, real estate professionals, bloggers, and media members.
- Connect with customers
- Create local guides highlighting ideas like where crime is low, where the schools are best, traffic trends, and other things that may be of interest to home buyers.
- Offer home buyers tips on how to save big money on their home purchase. A single tip like paying their mortgage bi-weekly can save them $10,000's .
- Create local guides focused on entertainment and the history of your area to tap a wider audience than many competing sites will.
- Connect with other professionals
- As your link out to other real estate bloggers, reference some of their best posts, and interview some of them they might be willing to do the same in return. This strategy has the benefits of reciprocal links without the risks of the spammy reciprocal link networks.
- If you have many years of experience in the real estate field then offering tips that help other real estate professionals improve their businesses and/or quality of lives can help build links, credibility, authority, and even a bit of celebrity.
- Connect with media members
- A reporter who wants to interview a real estate agent in your area is more likely to call you if you have a blog which discusses the latest news.
- A conference organizer looking for speakers is more likely to find you if you participate online.
- If there was a site that did video walkthroughs and sold one house per day at a discount it would get a lot of buzz (a website named Woot does this with electronics). If a large enough audience was built eventually the sites could go from being discounted to selling for a premium because they were on website x.
Blog on Your Own Domain
If you are new to web marketing it may make sense to participate in vibrant real estate communities like Active Rain, but if you want to make your site a destination that keeps growing year after year you should blog on your own website as well. It is hard to build a lasting personal brand, inbound links, and a lasting competitive advantage if all or most of your social activities occur on another website. But if you offer great content on your own site and many people link at it then you will eventually rank well in the search engines.
Great Real Estate Blogs
- Active Rain blogs - the most popular online real estate network
- Curbed - Gawker blog about NYC real estate. Also has branches focused on Los Angeles & San Francisco.
- Future of Real Estate Marketing - Joe Burslem's blog keeping up with the fusion of technology, marketing, & real estate.
- Get My Homes Value Agent edu - real estate tips and strategies from the people who run Get My Homes Value.
- Real Estate Tomato - Great blogging tips targeted to real estate professionals.
- Real Estate Undressed - Larry Cragun covers nationwide real estate news.
- RealtyBlogging - Group blog from members of the real state community.
- Trulia Blog - Official blog of Trulia.
- Zillow Blog - Official Zillow blow .
- Homegain Blog - Been around since 1999. Thousands of articles and market data.
- Real Estate Radio USA - Blog and radio show about the real estate market.
- BloodHound Realty's Blog - Blogging group from well known real estate experts.
- Realty Times - Real estate news network.
- Transparent Real Estate - Tips on leveraging technology, strategy, and innovative marketing.
- About.com Real Estate - About.com's guide to the real estate business.
- Sellsius Blog - Covers all aspects of real estate, with a focus on marketing and new technology.
Are you a Realtor, real estate agent, mortgage broker, or real estate professional?
Help your customers buy a home today by installing this free mortgage calculator on your website.